1. Home
  3. Complaint

Complaint

1. Return form

2. Packaging

Pack the goods you want to return in such a way that the product or its packaging is not damaged during transport. Don't forget to put the filled in payment form and a copy of the sales receipt in the package.

3. Shipping

Send the complete shipment to our address. Add to the address whether it is a complaint or a return. This makes it easier for the shipment to reach the appropriate department.

CLAIMS / RETURNS
FIXED.zone a. s.
Budejovicka 19
370 01 Homole

Notice:
 Shipping costs for returning goods are borne by the sender.
You do not pay postage for the delivery of new or repaired goods.
The sales document also serves as a warranty card.
Only complete, unused and undamaged goods can be returned.