Collection: FAQ: FLEX-BK

Is it possible to buy replacement plates for holding the phone?
Yes, replacement plates can be purchased directly in our e-shop.

The bracket does not stick to the dashboard.
The holder must be glued to a properly degreased, dry and heated surface that is at least 16°. The 3M tape does not adhere properly to a cold or frozen surface.

What is the diameter of the base of the holder including the cable management located?
The diameter of the base is 36 mm, including cable management, the dimension at the widest point is 47.6 mm.

Is it possible to attach a phone with MagSafe to the holder?
Unfortunately, this combination is not possible. The distribution of the magnets in the holder is different than on the MagSafe.

Is it possible to have the cover peeled off behind the case, or does it need to be glued to the phone?
Yes, you can comfortably insert the cover between the back cover and the phone. The thinner the cover material, the better the holder will hold the phone. Not suitable in combination with a book case.