We've noticed that the trackpad on some of our Typee keyboards is not working properly after the recent update to iOS 26. The good news is that there's no need to return the keyboard or buy a new one — just update the firmware.
How to do it?
-
Download the PXI OTA app to your iPhone (free from the App Store).
-
Launch it and connect your Typee keyboard following the on-screen instructions.
-
You can find the firmware for download on our website in the Support section. – according to the LOT number of your keyboard (located directly on the keyboard), select the correct file.
-
Upload the firmware to the application and start the update.
-
Once complete, we recommend restarting both the keyboard and iPad.
🎥 We filmed the complete process for you — you can find a clear video tutorial below
If you're not sure which file to choose or encounter any problems, write to us here in the chat — we'll be happy to help you step by step.