Collection: FAQ: FIXBO-JOY-BK

Do the headphones need drivers when connected to a PC?
For connection and proper functionality with a PC, it is necessary to have the correct codecs installed, or drivers for the Bluetooth adapter if the adapter itself requires them. The headphones themselves do not need any additional drivers.

Is it possible to connect headphones to a laptop or computer?
Laptops usually have Bluetooth integrated, so there should be no problem with the connection. In the case of a desktop computer, it is usually necessary to purchase a Bluetooth adapter.

The headphones do not turn off in the docking station.
Please make sure your docking station is fully charged. If the docking station is discharged, the headphones will not register that they are already in the dock and will not be turned off.

How does the notified touch control work on the FIXED BOOM JOY?
Control and its options are described in the attached manual.

When on the phone, the other party cannot hear
Please verify that you have allowed the necessary accesses to the headphones during pairing.

The headphones do not charge, even though the docking station is charged.
In the new packaging, the headphone connectors are covered with protective foil. Please make sure you have removed the foil before use.