Collection: SAMSUNG phone battery optimization manual

SAMSUNG phone battery optimization manual

The Android operating system and its Samsung One UI extensions on Samsung phones mean that once the FIXED Smart application is running in the background, it is automatically deactivated by the system and then your smart trackers do not work properly or are disconnected.

To resolve this issue, follow this guide to grant an exception for the FIXED Smart app. The screenshots used in the guide are from a Samsung Galaxy S22 Plus running Android 13, Samsung One UI 5.0. The settings may vary slightly on other phones running different Android versions and builds.

1. Open the Settings app from the app drawer

2. In the list of options, select "Battery and device care"

3. Tap on Battery

4. Check the settings in "Background usage limits"

5. Go to "Apps that never sleep"

6. If the FIXED Smart application is not in the application overview, tap the plus

7. An overview of applications will be displayed, check the checkbox for the FIXED Smart application and confirm by tapping "Add".

8. And we're done! :-)